Altek Updates

July 23rd, 2024. Zoho Authorization

2024-07-23T13:20:37.082Z

New and Improved

Zoho Authorization for accounts and bids has been added.
Updated the login page.

Noticed any bugs?

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May 6th, 2023. Tristate loadboard integration

2024-05-06T12:50:03.534Z

New and Improved

Tri-state (tstate.com) has been integrated and their loads will appear on the loadboard as long as the development email receives them.

September 12, 2023. Server resources monitoring

2023-09-12T16:15:56.903Z

New and Improved

Added a monitoring system for server resources. This will allow us to plan future capacity accordingly.

Fixes

Group chat would show the same image in all chats when the message would be sent by a driver.
Changing a payment’s week would delete the payment if there were more than 2 during the week.
Accounting exports will now print full company names without the 40-character limit that was required for QuickBooks.

Noticed any bugs?

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July 30, 2023. Zero downtime deployment

2023-07-31T09:25:08.025Z

New and Improved

Server-side improvements: added container orchestration for future stability and zero downtime deployment for new updates (meaning you won’t see the 502 error because of a hotfix, etc).

Fixes

Critical

The active loads page would take too much time to load for some users.
Unit locations wouldn’t update in real time.

Other

Removed the Assign by phone number section in My Bids.
There was duplicating information in the street section of the location address.
The planned location will update in real-time in Active Loads.

Noticed any bugs?

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July 20, 2023. Owner SMS chat improvements

2023-07-20T16:41:35.354Z

New and Improved

Added SMS chats for owners without vehicles.
Changed the way load order info is sent in the loadboard when using SMS. Default chat will show the owner with the “Switch to driver” button above when available.
Added BCC and reply functions to the Sendgrid integration.

Noticed any bugs?

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June 30, 2023. Multiple loads for the same unit and status Planned

2023-06-30T15:25:33.433Z

New and Improved

1. Status Planned

A new location system has been added. You can now search loads at:

Current location
Planned location
Both current and planned locations at the same time.

Units may show up multiple times in the same load or capacity search under Current and Planned locations.

2. Searching for Current and Planned locations

All units can have up to 2 locations at the same time. You can choose which one of them will be active by selecting Current, Planned, or Both status options. The statuses are only available to select if the corresponding locations have been filled. The Current status is not available while the unit is delivering a load.

After assigning shipment, units will automatically receive their planned location. Multipoint loads will use the next point the unit is driving towards, and 2-point loads will use the Delivery point. If you have another load lined up, the system will use that load’s delivery point after completing the previous load. You may change the planned location manually.

Dispatchers can’t normally search loads for Both Current and Planned locations while the unit is delivering a load. You may change this in Altek Apps Settings by turning the corresponding option on.

3. Unit bids while loaded

If the unit is allowed to bid while delivering a load, they’ll be able to see loads only near their Planned location.

The delivery point is now shown inside the load under the Current location. The switch near the Planned location shows if the driver is allowed to bid while loaded.

Clicking on this indicator will open a modal window where you’ll be able to turn on driver bids while loaded.

Normally this option is only available to Managers. If you’d like Dispatchers to control this, turn on the corresponding option in Altek Apps Settings.

The driver will see their current search location in the corresponding field at the top of the page. They’ll be able to place bids on all loads except from brokers, with which the unit is already delivering a load. These loads will be removed from the driver and owner loadboards.

4. Simplified load assign

The Assign shipment page will now only show the unit you sent the bid with. If you want to assign the order to a different unit, click Show More to reveal all units in the 300 mi radius from Pick-Up.

5. Multiple loads for the same unit

It’s now possible to assign multiple loads to the same unit. Driver locations will be sent to all loads assigned to the unit. Drivers will be able to choose loads from the list to change statuses, upload photos, request quick pay, etc.

6. Driver Logout as Available

It’s now possible for drivers to choose how to log out: as available, or not available. Altek Drivers status is synched to Altekloads and Altek Owners, meaning that changes from the driver’s side will show up for dispatchers and owners. Changes from the dispatcher’s side will show up for drivers and owners.

Drivers in multiple companies will now be able to show as Available in all companies by using Log out as Available option.

Fixes

Critical

Owner bids couldn’t be sent in Altek Owners Android version.
Improved the algorithms responsible for hiding sensitive information from drivers and owners.
Fixed the load parsing algorithm to always show PU and Delivery locations from the email instead of the Bingmap location of the same zip code. This would sometimes lead to different PU and Delivery points in offers compared to what it says in Sylectus.
Owner bid notifications didn’t select corresponding units.
SMS template settings didn’t apply to Send SMS messages.
The Good to Go notification didn’t get removed after pressing Good to Go.
Invoice+RC+POD didn’t generate in Accounting.

Other

Fixed an extra bold field in List of Loads Export.
The Rate confirmation field wasn’t required when editing a load.
The Pays field wasn’t showing for manually created loads.
Removed the ability to set a Delivery date before the Pick-up date.
Rejecting a vehicle didn’t update information on the Dashboard.
Drivers couldn’t go back from Sign up to Login in Altek Drivers.
Removed Dims scrolling which lead to changing Dims value.
The phone number field will only accept digits.
The previous driver didn’t get an update after changing the assigned unit.
Fixed typos in russian language localization in Altek Drivers.
Adding a load after fixing field requirements didn’t work.
Creating a 2nd load after the 1st would lead to an error.
Changed the Revenue field in Loadboard to show a maximum of 2 decimal digits.
Changed SMS authorization timer from 20 to 60 seconds.
Owners without units would sometimes show up in Teams/Units.
Fixed caGRo van typo in AltekDrivers.
Changing PU and Delivery points in the load wouldn’t change miles for manually added loads.
Sending a bid to the same offer would give back an error.
Units didn’t receive On Load status when restoring a load as a copy.
Changes for Incentives didn’t save without changing the incentive name.
Fixed authorization error that some Altek Drivers users encountered.
Fixed an error that appeared for trackers when opening the My Loads / Active page.
The website layout would break when receiving a 500-type error.
Broker Check column Loads completed would always show 0 loads.

Multiple load and status Planned

70+ mobile app fixes.

50+ front-end fixes.
40+ backend fixes.

Server-side

We’ve implemented a new development workflow by setting up a Stage server. It acts as a copy of our Production servers which you’re using for work. This will allow us to make polished releases without any critical bugs in the future.
Implemented Gunicorn logs, which will allow us to better track errors. For example, the 502 error when sending a bid was related to Google API server malfunctions, but we couldn’t confidently say the problem is coming from Google without those logs.

Noticed any bugs?

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May 11, 2023. Quick access for Notes and Export update

2023-05-11T14:31:26.236Z

New and Improved

My Loads

Notes can now be quickly accessed through My loads for Active, Check out and Completed sections.

Accounting

We’ve updated our NEC and Bank export according to the new requirements.

All accounting export now supports exporting multiple teams at the same time. You can choose which company information to use if multiple teams are selected.

Accounting

Dispatchers can now view the first bid rates placed by them or other dispatchers on the loadboard.

Fixes

Critical

Capacity Search now shows units with Planned status correctly.
Incentives can be added without a blocking error.
Posted loads information is shown correctly in the Dashboard.
Added all corresponding date and time fields in Driver info for multipoint loads to track when the status got changed.

Other

It’s now possible to choose vehicles before using the Set unavailable function in the Vehicles page.
Notification "Load RC#xxxx is damaged" wasn’t opening the corresponding load by clicking on it.
Further Broker Rating visual fixes.
Increasing font size lead to breaking the email template and showing parts of html code in Loadboard.

Multiple loads on the same unit
Status Planned changes

May 2, 2023. Quick send load

2023-05-02T15:29:44.211Z

New and Improved

Loadboard

Added SMS button that automatically prepares a message with all load information to the selected driver in the loadboard.

Sending an sms or calling the driver will shift focus to the Home section back from Connect.

Income

Quick Pay section now opens first if it has unprocessed loads.

Server

Optimized notification appearance speed and server load.

Fixes

Critical

Clicking on map pins in the Location section of the active load wouldn’t show the corresponding location update.
Broker blacklist wasn’t working.
PU and Delivery columns were blank on mobile version of the loadboard.
Loadboard PU and Delivery filters wouldn’t show manually created loads.

Other

Fixed a problem with uploading profile and company photos.
Andrey's Delivery Express broker can now be added without an error.
Loaded miles filter shows without layers going on top of each other.
When entering an incorrect code for authorization in Altek Owners the error window wouldn’t show up.
Removed wrong Altek Owners fonts.
Place bid would remove some last page loads from the loadboard.
Fixed a problem with assigning shipment to a particular broker.
Zipcodes will be assigned to manually created loads without them.
Fixed a problem with loggining to a development server for Altek Drivers.
Fixed a problem with updating the bid status in Altek Owners in real time.

Sendgrid integration
Multiple loads on the same unit
Notes for Active Loads table

April 19, 2023. Broker Rating

2023-04-19T13:14:33.674Z

New and Improved

Broker Rating

Broker rating has been added. Managers can now rate brokers using the loadboard and the rating queue, which show the most relevant brokers 5 at a time. The rating database is company specific (not shared). Brokers only have 1 rating entry.

Dispatchers will see the rating on the loadboard as well as factoring, direct pay and notes inside the load.

Completing loads with brokers will automatically set Factoring status to a relevant one, taken from OTRCapital factoring API. This status will update once per week on Sunday nights.

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ENG RU

Altek Owners

Added driver names for Altek Owners units.

Fixes

Critical

Show More button in Broker rating didn’t show more loads.
Show More button would erase unsaved changes during Broker rating.
Altek Drivers froze when sending BOL/POD by using the camera.
ETA, miles out for planned status units would be calculated from their current location for 2nd+ bids.

Other

Transit time didn’t calculate for planned-in-bid units.
Planned-in-bid units would show their current location on the map.
Fixed an authorization 401 error for G+.
Loadboard would show unbidded loads older than 15 minutes.
Edit load would produce an error 400 on active bids.

Loadboard Improvements

March 27, 2023. Stability improvements

2023-03-27T12:54:26.457Z

New and Improved

Driver section now opens first for My bids, My loads, Income to improve dispatching experience.
Load Notes now always open first if there are more than 0 notes.
Force update added for Altek Drivers, Altek Owners. After the driver updates to the newest version, the application will force them to update to critical app versions when required, meaning that they won’t be facing critical errors hindering their logins. Old version are not affected and will need a manual update.

Fixes

Critical

Selecting a different from original driver wouldn’t work when assigning shipment.

Other

Locations would save in Add Load Pick-up and Delivery fields after deletion.
Longer broker names will now wrap to the next line instead of going out of bounds.
Loadboard Filter now has a character limit for Loaded miles, Max miles out.
Add load fields Weight and Pieces now have a character limit.

Operations

Implemented database, cache replication and server balancer to reach 100% uptime in case of server failure.

Broker rating
Loadboard Improvements

Having problems or want to share some ideas? Submit them using the links below:

Altek Updates

July 23rd, 2024. Zoho Authorization

New and Improved

Noticed any bugs?

May 6th, 2023. Tristate loadboard integration

New and Improved

September 12, 2023. Server resources monitoring

New and Improved

Fixes

Noticed any bugs?

July 30, 2023. Zero downtime deployment

New and Improved

Fixes

Critical

Other

Noticed any bugs?

July 20, 2023. Owner SMS chat improvements

New and Improved

Noticed any bugs?

June 30, 2023. Multiple loads for the same unit and status Planned

New and Improved

1. Status Planned

2. Searching for Current and Planned locations

3. Unit bids while loaded

4. Simplified load assign

5. Multiple loads for the same unit

6. Driver Logout as Available

Fixes

Critical

Other

Multiple load and status Planned

Noticed any bugs?

May 11, 2023. Quick access for Notes and Export update

New and Improved

My Loads

Accounting

Accounting

Fixes

Critical

Other

Next

May 2, 2023. Quick send load

New and Improved

Loadboard

Income

Server

Fixes

Critical

Other

Next

April 19, 2023. Broker Rating

New and Improved

Broker Rating

ENG RU

Altek Owners

Fixes

Critical

Other

Next

March 27, 2023. Stability improvements

New and Improved

Fixes

Critical

Other

Operations

Next

ENG RU